![]() ![]() ![]() I'm not very technologically-minded and would be very grateful for any help. Follow the on-screen instructions to complete the installation. I also tried this - but nothing seemed to change (though the 2nd DOS command listed there didn't work, so I'm not 100% sure I did it right). For example, if you have copied and extracted the zip file to the Adobe folder on your desktop, the folder hierarchy will be: C:\Users\\Desktop\AcrobatDCWebWWMUI\Adobe Acrobat\Setup.exe To start the installation, double-click the Setup.exe file.I've tried restarting my computer, checking for updates (it says there are none) and "repairing installation," without any luck. I noticed several cases of similar or identical problems previously reported in this forum, but nothing mentioned there has seemed to work for me. ![]() There is usually no error message (in one instance today there was a message that "the memory could not be read," but I'm not sure this is related, because every other time it simply closes). This seemed to start when, this morning when I clicked on a PDF, I received a message that the program was updating and to wait a few minutes. It has worked fine for many months, but today, whenever I open any PDF, the program automatically closes/crashes after 10-30 seconds. I am using Acrobat Pro DC on Windows 10 (the latest version of both, I believe). ![]()
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